Terms of Use

Effective date: 10 September 2026

AAVYA ATMANIRBHAR BHARAT, sole proprietorship of Arvind Mishra, operates MadeInMithila.com under the product brand AAB Makhana. Address: Dhakjari, Madhubani, Bihar 847223, India. Email: aabmakhana@gmail.com. Phone: +91-8800445486.

Contracting business and representatives

Your seller is AAVYA ATMANIRBHAR BHARAT, the sole proprietorship of Arvind Mishra. MadeInMithila and AAB Makhana are website/brand names and do not identify a separate limited-liability company. Staff, employees, contractors and authorized representatives act for the business within their authority; they do not give personal performance guarantees merely by responding to an enquiry. These customer terms do not alter statutory duties of the proprietor, create an employment agreement or waive employee rights.

Using our store

These terms apply to browsing, enquiries, retail purchases, approved B2B purchasing and the public catalogue connector. You must be legally able to enter into the transaction and provide accurate contact, billing and delivery information. Keep account credentials private. Browsing public retail information does not require B2B registration.

Product information

Choose the listed grade, pack size and quantity. Product pages and the supplied pack label describe the applicable ingredients, net quantity, storage and shelf life. Natural size, texture and colour may vary within the stated grade. Concept artwork is identified as illustrative; it is not evidence of certification or the final printed pack. Do not rely on photographs to determine net weight.

Price, payment and acceptance

Review the product price, taxes, any separate packaging charge, shipping charge and total before paying. Available currency and payment methods are shown at checkout. An order acknowledgement confirms receipt of the request; acceptance and fulfilment depend on valid payment, stock, serviceability and confirmation. We will contact you about material errors or unavailable items and offer the applicable correction or refund; we will not substitute products or add charges without your agreement.

Retail and wholesale

Wholesale ordering requires an approved trade account. Minimum quantities, price slabs, packaging and any agreed business rate apply only to the relevant B2B order. Wholesale prices are not public retail offers. A private-label or advance-supply enquiry is not a guarantee of manufacturing, future stock, exclusive territory or profit.

Delivery and international parcels

See Shipping & Delivery and International Parcels. Carrier services depend on the destination and parcel. Estimated transit begins after dispatch and is not a guaranteed arrival date. International food import permissions, customs and duties may apply. We confirm unavailable or restricted routes before accepting fulfilment.

Cancellations and remedies

See Refund, Returns & Cancellation for cancellation requests, damaged/incorrect goods and refund processing. Nothing in these terms removes mandatory consumer protections.

Food and general information

Makhana is sold as food. Our content does not provide diagnosis, personalized nutrition or treatment advice. Do not replace professional care with food or website content. Check the actual label and seek suitable professional advice for an allergy or specific dietary need. See Food & Product Information.

AI catalogue connector

The initial connector searches public retail information and links to product pages. Prices and availability may change before checkout. It does not reserve stock, authenticate B2B accounts, collect verification documents, take payment or issue medical advice. Do not provide secrets or sensitive records in tool inputs. AI platforms operate under their own terms; listing or integration does not imply endorsement by them.

Responsible use and intellectual property

Do not misuse accounts, bypass access restrictions, disrupt our services or copy protected material beyond permitted use. External links do not imply affiliation. We may restrict abusive use and correct errors. Any limitations apply only to the extent permitted by applicable law and do not exclude liability that cannot lawfully be excluded.

Protection of our business and people

Do not threaten, harass or impersonate our proprietor, employees, contractors, customers or representatives; submit knowingly false documents; misuse payment systems; introduce malicious code; or unlawfully disclose another person’s private information. We may take proportionate steps to restrict abusive access, preserve relevant evidence or exercise lawful remedies. This does not prohibit honest reviews, good-faith complaints, requests for refunds, lawful reporting or cooperation with a regulator.

Authority, service limits and liability

Material special commitments, credit terms, supply guarantees or variations to an order must be confirmed by an authorized representative in writing. We take reasonable care over product information and fulfilment, but do not promise uninterrupted website availability or error-free third-party AI output. If an outage, natural event, transport disruption or other event outside reasonable control affects an order, we will explain the available revised arrangement or remedy; it does not automatically remove your right to a refund where due.

For a transaction entered into solely for business purposes, and only where enforceable, we exclude liability for indirect or consequential commercial losses such as lost anticipated profit or business opportunity. Our aggregate contractual liability for such a B2B claim is limited to the amount paid for the affected order. This limitation does not remove a refund otherwise owed, mandatory product or consumer remedies, liability for fraud or wilful misconduct, or any liability that cannot lawfully be limited. It does not limit a consumer’s mandatory legal remedies or purport to remove a sole proprietor’s statutory obligations.

Responsibility for deliberate misuse

To the extent permitted by law, a business customer is responsible for reasonable, evidenced direct losses and third-party claims caused by that customer’s unlawful use, fraud or wilful breach. This is not a charge for making a genuine complaint and does not cover loss caused by our own breach or misconduct. We will give reasonable notice of a claim and will not settle it on your behalf without authority.

Applicable law and changes

These terms are governed by applicable Indian law, subject to mandatory rights and available consumer forums. Updates apply prospectively; the terms disclosed for an accepted order remain relevant to that order.

Support and grievances

Grievance Officer: Arvind Mishra. Contact aabmakhana@gmail.com or +91-8800445486 at the address above. Include your order number, the issue and the remedy requested. We aim to acknowledge complaints within 48 hours and resolve them within one month; if further investigation is needed, we will explain the next steps. Applicable consumer rights remain available.

Export & international sales policy · AI & platform transparency