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Authentic Makhana from Madhubani, Bihar · Retail packs & wholesale supply

Privacy Policy

Effective date: 10 September 2026

AAVYA ATMANIRBHAR BHARAT, sole proprietorship of Arvind Mishra, operates MadeInMithila.com under the product brand AAB Makhana. Address: Dhakjari, Madhubani, Bihar 847223, India. Email: aabmakhana@gmail.com. Phone: +91-8800445486.

Scope

This notice covers our website, customer support, retail and B2B accounts, and the public MadeInMithila catalogue connector when enabled. The connector is for public product discovery and links to our website. It does not access private customer accounts or complete payment inside chat.

Information and purposes

  • Orders and accounts: name, contact details, addresses, ordered products, payment status and transaction references, used to manage your account, fulfil orders, handle refunds and prevent fraud. Payment providers process payment credentials through their own secure payment flow.
  • Enquiries: information you submit, used to respond and follow up on the enquiry.
  • B2B verification: business details, PAN and the authorized-person identity proof requested on the website, plus GST details where required. These support trade verification and fraud prevention. Do not submit unmasked Aadhaar. These documents are not returned through our public catalogue or MCP connector.
  • Public connector: the search words, product IDs or policy name supplied for the requested lookup. Do not send payment credentials, passwords, OTPs, government identifiers or health records through the connector. We do not request or retrieve your full chat history.
  • Technical data: IP address, browser information and necessary security/server logs may be handled by our hosting and security providers to deliver and protect the service. The catalogue connector itself does not create customer profiles or save search histories in WordPress.

Who receives information

Authorized staff and service providers receive information needed for their role: hosting/security providers; email and OTP delivery providers; payment processors; and the selected logistics provider. For shipping quotes, destination address details, parcel measurements and shipment value may be sent to enabled providers such as Shiprocket/Delhivery, DHL Express, UPS or FedEx. Shipment fulfilment may additionally require the recipient name and contact details.

When you use an AI platform such as ChatGPT, that platform receives the public tool results and processes the conversation under its own terms and privacy policy. Our public tools return retail product information and public policies, not B2B documents, private prices or orders.

Shipping tracking updates

When enabled, our logistics providers send delivery events to an authenticated webhook. We match the carrier tracking number to a parcel already registered against an order and retain the latest normalized delivery status and event time. We do not use a callback to authorize a payment, refund or change of customer identity. The receiver does not save the full callback body, delivery-address history or proof-of-delivery images. Shipment tracking is available only in authorized order views.

Advertising and cookies

Essential cookies support sessions, cart, account security and your cookie choice. If you opt in to optional measurement, configured services may include Google Analytics/Ads, Meta, OpenAI Ads, Microsoft, LinkedIn or X. Advertising measurement may include page/product events, order value, click identifiers and hashed contact details where enabled. Hashing does not make identifiers anonymous. Use Cookie settings to withdraw optional consent; previously transmitted data is governed by the recipient service’s policy. We do not use MCP searches or submitted health information to create advertising audiences. Do not submit medical histories in a contact form. Other installed services and embedded content may have their own notices; our cookie control governs the measurement code operated by our suite.

Retention

  • Public MCP tool inputs are processed for the current request only. Our connector has no persistent chat transcript, prompt-history or customer-profile store; inputs are not retained by that application after the response.
  • The separate shipping webhook record, including the registered tracking number and latest normalized scan, expires 90 days after its last accepted update and is removed by the daily cleanup task. Raw webhook bodies are not saved by the receiver. Normal order and invoice records have a separate retention purpose.
  • The optional-cookie choice expires after 180 days unless you change or remove it sooner. Cookie choice does not authorize receipt of medical records or advertising based on a health condition.

We retain order, payment and accounting records for applicable tax, accounting, dispute and legal obligations. Accounts remain while in use or needed for those purposes. Enquiries and B2B verification records are retained while needed for follow-up, the trade relationship, verification or a dispute; request deletion when that purpose ends. OTPs expire after the validity stated on the form. Hosting and delivery providers apply their own operational log-retention periods. We review deletion requests against outstanding obligations, and explain any records that must be retained. Backup copies expire under our backup cycle rather than being removed instantly.

Your controls

You may request access, correction, an export or deletion of your information; close your account; object to or withdraw consent-based processing; and unsubscribe from marketing. Contact us using the details below. We may verify identity proportionately before releasing or deleting private information. Withdrawal does not affect earlier lawful processing. Disconnecting the connector in your AI platform stops future calls; use the platform’s controls for its stored conversation.

International processing, security and children

Our providers may process data outside India. We use appropriate contractual and technical safeguards for the service, restrict access to private data, and do not promise absolute security. Our buying and B2B account services are intended for adults. Do not send a child’s personal or health information through our connector. Contact us about unintended collection.

Changes

We publish the revised effective date when this notice changes. Material changes requiring consent will be handled before the relevant new processing.

Support and grievances

Grievance Officer: Arvind Mishra. Contact aabmakhana@gmail.com or +91-8800445486 at the address above. Include your order number, the issue and the remedy requested. We aim to acknowledge complaints within 48 hours and resolve them within one month; if further investigation is needed, we will explain the next steps. Applicable consumer rights remain available.

International order documents

For an accepted export enquiry or shipment, we may handle the business, importer, consignee and customs information necessary to quote, verify and fulfil that route. Relevant details may be shared with the appointed carrier, customs broker and authorities where required. Do not send customs identity documents through the public AI connector. Contact us for a suitable submission channel and any clarification about the recipient or purpose.